Understanding the deposit policies for queen and nuc orders helps beekeepers plan a calm, efficient season. Mann Lake Bee & Ag Supply requires buyers to accept contract terms when they place an order. This ensures both parties know expectations about timing and care.
Weather and other environmental factors affect production. Mann Lake may need to shift scheduled ship dates if conditions change. Managing expectations about arrival dates protects your investment and eases the hive setup process.
Want guidance on sourcing stock? Read a practical guide to buying packaged bees and nucs to pair policy details with smart buying steps.
Key Takeaways
- Agreeing to contract terms is required when placing an order with Mann Lake.
- Production depends on weather, so ship dates may change.
- Clear expectations help you receive and install your bees smoothly.
- Review terms to protect your investment and avoid surprises.
- Use reputable guides when selecting stocked hives or packages.
Understanding Deposit Policies for Queen and Nuc Orders
Bees in the Burbs asks for a $50.00 deposit per unit to hold spots for the 2026 season. A full nuc there costs $200.00, while a package runs $180.00.
Payment Methods
JC’s Honeybees in Weatherford, TX requires a $150.00 deposit for each nuc. The remaining $100.00 is due at pickup.
- Call 425-432-1213 to pay by credit or debit, or visit during store hours.
- Once processed, you will get a confirmation email that verifies your request for a queen and colony.
- Bring cash or a check to cover the remaining balance at pickup.
Keep records of confirmations and receipts to avoid confusion on delivery dates.
Managing Order Changes and Cancellations
Manage changes promptly to protect your bees and your budget.
If you need to modify an order, contact Mann Lake as soon as possible. A $10 fee applies to each administrative change.
Changes or cancellations within 14 days of the scheduled ship or pickup date will incur a 50% cancellation fee of the order total. This rule helps cover preparation costs and labor.
Note: Vaccination and prep for a queen are time-intensive. You cannot change those specific requests within 21 days of shipment.
If you miss your scheduled nuc collection, you forfeit your deposit and will not receive a refund. Clear communication prevents this loss.
You will receive shipment status updates and substitution notices via email. Keep contact details current so notifications reach you.
- Contact immediately to avoid multiple $10 charges.
- Expect a 50% fee for last-minute cancellations.
- Maintain timely responses to protect your investment.
| Action | Timing | Fee | Notes |
|---|---|---|---|
| Modify order | Any time | $10 per transaction | Call or email support promptly |
| Cancel within 14 days | ≤14 days before pickup | 50% of order | Applies to bees and nucs |
| Queen changes | Within 21 days of ship | Not allowed | Vaccination schedule blocks changes |
| Missed pickup | At scheduled pickup | Forfeit deposit | No refund issued |
Review the terms and conditions to confirm timelines and contact methods. Staying proactive preserves your investment and helps ensure a smooth delivery.
Logistics for Bee Pickup and Delivery
Timing and prep matter when you collect live bees from a carrier. Plan ahead so you can pick up the shipment quickly and have equipment ready.
Scheduling Your Pickup
All package bees shipped by Mann Lake travel via USPS Ground Advantage and must picked up at your local post office. You will receive an invoice via email with tracking details to monitor the progress of your queen.
Inspection Requirements
Inspect the package or nuc before you leave the facility. Once the colony is in your possession, refunds are not available. A typical nuc contains 5 deep frames; check brood pattern, food stores, frames, and that the queen is present.
Shipping and Transit Risks
It is normal to see up to 1 ½” of dead bees in a package due to worker lifespan during transit. If your shipment arrives with more than 1 ½” of dead bees, contact the supplier within 24 hours to file a damage claim.
- Packages must picked up within 24 hours of delivery; nucs within two days to protect colony survival.
- If you live within 20 miles of Bees in the Burbs, schedule a delivery and set-up service for a $75.00 fee.
| Item | Action Required | Timing | Notes |
|---|---|---|---|
| Package pickup | Collect at post office | Within 24 hours | Shipped via USPS Ground Advantage |
| Nuc pickup | Inspect before leaving | Within 48 hours | Contains ~5 deep frames to check |
| Damage claim | Contact supplier | Within 24 hours of receipt | Required if >1 ½” of dead bees found |
For full carrier rules and timelines, review the shipping information.
Final Considerations for Your Bee Purchase
Finalize your plans by ensuring the hive is assembled and your pickup timing is set. Have a strong, clear checklist ready so nothing is missed.
Remember a typical nuc contains five deep frames with brood, honey, and pollen to jump‑start the colony. Check your email often for updates from JC’s Honeybees or Mann Lake about exact pickup times and any last‑minute changes.
Know that your deposit is non‑refundable unless the supplier states otherwise. Bring your equipment the day you collect the queen and worker bees to reduce stress on the colony.
If questions arise about a nuc or package, call support at 800-880-7694. For buying guidance, see our short guide on buying bees basics.
